Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of the website and services of SLOTLY (“Slotly”, “we”, “us”), a micro enterprise registered under Udyam Registration No. UDYAM-GJ-24-0257840, with its office at C-503, Preet Avenue, New Sama, Vadodara, Gujarat – 390024, India. By using our website or services you agree to these Terms.

1. Our service

Slotly provides software that lets salons, beauty parlours and similar businesses (“Business Customers”) receive and manage appointment bookings through WhatsApp. The service answers customer enquiries, shows available time slots, records bookings, sends confirmations and reminders, and may share a payment link for an advance amount.

2. Eligibility and accounts

Business Customers must be at least 18 years old and legally able to enter into a contract in India. You are responsible for the accuracy of the information you provide (services, prices, working hours) and for keeping your login details confidential.

3. WhatsApp messaging

Messages are sent using the WhatsApp Business Platform provided by Meta Platforms, Inc. Business Customers must comply with the WhatsApp Business Messaging Policy and Commerce Policy. Messages are sent only to people who have contacted the business or agreed to receive messages. Any recipient can reply STOP at any time to stop receiving messages, and START to resume. We do not send spam or unsolicited bulk messages.

4. Fees and payments

Subscription fees, if any, are communicated before purchase and are exclusive of applicable GST. WhatsApp conversation charges levied by Meta may be passed on at cost. Advance payments made by end customers are processed by a third-party payment gateway (such as Razorpay) and are paid directly to the Business Customer’s account; Slotly does not hold these funds. Refunds of advance payments are handled by the respective Business Customer according to its own policy.

5. Acceptable use

You must not use Slotly to send unlawful, misleading, abusive or promotional content to people who have not agreed to receive it, to impersonate any person, or to interfere with the security or operation of the service.

6. Availability

Slotly is currently in a pre-launch (coming soon) phase. We aim to keep the service available but do not guarantee uninterrupted operation, and we may change or discontinue features with reasonable notice.

7. Intellectual property

The Slotly name, website, software and content belong to SLOTLY. Business Customers keep ownership of their own data and content.

8. Limitation of liability

To the extent permitted by law, Slotly is not liable for indirect or consequential losses, missed appointments, or disputes between a Business Customer and its end customers. Our total liability for any claim is limited to the fees paid to us for the service in the three months before the claim.

9. Privacy

Our handling of personal data is described in our Privacy Policy.

10. Governing law

These Terms are governed by the laws of India. Courts at Vadodara, Gujarat shall have exclusive jurisdiction over any dispute.

11. Changes

We may update these Terms from time to time. The updated version will be posted on this page with a new “Last updated” date.

12. Contact

SLOTLY, C-503, Preet Avenue, New Sama, Vadodara, Gujarat – 390024, India
Phone: +91 9265672375 · Email: contact@slotlyapp.in